Terms of service
Last updated 2026-09-23
CompSlate ("CompSlate", "we", "us") provides the service described below. These terms of service (the "Terms") are an agreement between us and the company or other organization that creates or uses a CompSlate workspace ("you" or "Customer"). They cover the website at compslate.com, the CompSlate web app, and the CompSlate tools that AI assistants connect to at https://compslate.com/mcp (together, the "Service").
1. Accepting these Terms
By creating a workspace, signing in, or connecting an AI assistant to CompSlate, you accept these Terms on behalf of your company, and you confirm that you have authority to bind it. If you don't have that authority, or you don't agree, don't use the Service.
The people your admins add or invite (your "Users") use the Service on your behalf, and you are responsible for their use of it. The Service is for businesses; it isn't meant for personal, family or household use. The Data processing addendum (the "DPA") is part of these Terms.
2. The Service
CompSlate calculates variable pay, such as commissions and bonuses, from the plans, people and deals you enter, and shows the results to the people you choose: comp cards, statements, team views and exports.
CompSlate is a calculation tool. It is not payroll: it doesn't pay anyone, withhold taxes or file anything. It is not legal, tax, accounting or HR advice, and nothing in the Service, our documentation or an assistant's replies should be read as such advice. You decide how your people are paid. Results are only as accurate as the plans and data you enter, so check every payout before you pay it.
3. AI assistants
You can run CompSlate from an AI assistant, such as Claude (from Anthropic) or ChatGPT (from OpenAI), by connecting it to the Service. The assistant is a separate product. You choose it and you have your own agreement with its provider, and that provider's terms and privacy policy govern the assistant, your conversations with it, and what it does with the results CompSlate sends it. We don't control assistants and aren't responsible for them.
Assistants can misunderstand instructions, call the wrong tool, pass the wrong figures, or describe results inaccurately. Pay is calculated by CompSlate's own calculation engine, not by the assistant, but the engine can only work with what it is given. To limit mistakes, a change that affects someone's pay is shown as a preview first (who changes and by how much) and is saved only when an admin confirms it, and periods an admin has marked as paid are locked against later changes. You are responsible for reviewing previews before confirming them, and for every change you or your Users apply, whether in the web app or through an assistant.
4. Commission agreements
Some states require commission plans to be in writing and signed. For example, California Labor Code section 2751 requires an employer that pays commissions to employees working in California to put the commission arrangement in a written contract that explains how commissions are computed and paid, to give each employee a signed copy, and to get a signed receipt back. Other states have their own rules on commission agreements, wage statements and final pay.
CompSlate helps you calculate commissions and lets people see their plan and results, but a plan stored or shown in CompSlate is not a signed commission agreement and does not replace one. You are responsible for having written commission agreements that meet the laws that apply to you, for making sure the plans you enter in CompSlate match those agreements, and for complying with wage and hour laws.
5. Accounts, Users and seats
The person who creates a workspace is its first admin. Admins can add people and see and change everything in the workspace; managers see their teams; everyone else sees their own comp card and anything an admin shares with them.
Users sign in with a one-time link sent to their email address, so anyone who controls a User's inbox can sign in as that User. Keep your email accounts secure, give access only to people who need it, and remove people who leave. You are responsible for activity under your workspace's accounts. If you think an account has been compromised, tell us promptly at security@compslate.com.
A seat is a person who signs in. People you add only for planning or calculations don't use a seat.
6. Plans and billing
- Free: up to 3 seats, at no charge.
- Team: $30 per month for up to 10 seats, billed monthly in advance through Stripe.
- Enterprise: for more than 10 seats, under a separate written agreement, which controls if it conflicts with these Terms.
Free trial. A workspace's first Team subscription starts with a 14-day free trial; each workspace gets one trial. You enter a card at checkout, and it is first charged when the trial ends. If you cancel during the trial, you pay nothing.
Automatic renewal. Team renews automatically every month, and the card on file is charged at the start of each monthly period, until you cancel. You can cancel at any time in the billing portal linked from the app. Cancellation takes effect at the end of the current paid period, and you keep Team access until then. When a subscription ends, the workspace returns to the Free plan and its seat limit.
Refunds. Fees already paid are non-refundable, and we don't give refunds or credits for partial months, unused seats or downgrades, except where the law requires it.
Payments and taxes. Stripe processes payments under its own terms; we never see or store full card numbers. Prices are in US dollars and don't include taxes. You are responsible for taxes that apply to your purchase, other than taxes on our income. If a payment fails, Stripe may retry it; if it remains unpaid, we may move the workspace to the Free plan.
Price changes. We may change our prices. We'll email your workspace admins at least 30 days before a new price applies to you, and it takes effect from your first renewal after that notice period. If you don't agree, cancel before then.
7. Acceptable use
You and your Users must not:
- use the Service in a way that breaks the law, including employment, wage and privacy laws, or infringes anyone's rights;
- enter data you don't have the right to share with us, or data the Service isn't designed for: government ID numbers, bank account or payment card numbers, or health information;
- access, or try to access, another workspace, account or data that isn't yours;
- probe, scan or test the Service for vulnerabilities, except as allowed on our Security page;
- overload, disrupt or work around the limits of the Service, or use it to send unwanted email;
- copy, reverse engineer or decompile the Service, except where the law allows it despite this restriction;
- resell, sublicense or provide the Service to third parties, or use it to build a competing product, without our written permission.
8. Your data
"Customer Data" means the data you and your Users put into the Service, directly or through an AI assistant, and the results the Service calculates from it. Your company owns its Customer Data. You give us permission to host, copy, process, transmit and display Customer Data only as needed to provide, secure and support the Service for you, and as the law requires. We don't sell Customer Data, use it for advertising, or use it to train AI models.
We process personal data in Customer Data under the DPA, and our Privacy policy describes our practices. You are responsible for having the right to give us Customer Data, including giving your people any notices and getting any consents the law requires. Admins can export Customer Data at any time, as CSV or Excel files.
The Service, its software, documentation and brand belong to us or our licensors; these Terms give you the right to use the Service, not ownership of it. If you send us feedback or suggestions, we may use them without any obligation to you.
9. Confidentiality
Each party may receive non-public information from the other that is marked confidential or that a reasonable person would understand to be confidential ("Confidential Information"). Customer Data is your Confidential Information. The receiving party will use the other's Confidential Information only to perform under these Terms, protect it with at least reasonable care, and share it only with its personnel and service providers who need it and are bound by similar duties. This doesn't cover information that is or becomes public through no fault of the receiving party, was already known to it, is independently developed, or is lawfully received from someone else. A party may disclose Confidential Information when the law requires, after giving the other party notice where the law allows.
10. Suspension and termination
You can stop using the Service at any time. To end a paid subscription, cancel it in the billing portal (section 6). To close your workspace and have its data deleted, email legal@compslate.com from an admin's address.
We may suspend all or part of your access if you breach section 7, if fees are overdue, if your use creates a security risk for the Service or others, or if the law requires it. Where practical we'll tell your admins first and give you a chance to fix the problem, and we'll restore access once it's resolved. We may terminate these Terms if you materially breach them and don't cure the breach within 30 days of our notice, or immediately for a serious breach of section 7. If we stop offering the Service entirely, we'll give your admins at least 30 days' notice.
Your data after termination. For 30 days after your workspace is closed or these Terms end, an admin can export Customer Data, or ask us for an export at legal@compslate.com. After those 30 days we delete Customer Data from the Service; copies in our database backups roll off within a further 35 days.
Sections 8 to 16, and any unpaid fees, survive the end of these Terms.
11. Disclaimer of warranties
The Service is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title and non-infringement. We don't promise that the Service will be uninterrupted or error-free, that its results will match your commission agreements or legal requirements, or that any AI assistant will act as you intend.
12. Limitation of liability
To the fullest extent the law allows: (a) neither party is liable to the other for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, or business interruption, even if told they were possible; and (b) each party's total liability arising out of or relating to these Terms or the Service is limited to the fees you paid us for the Service in the 12 months before the event giving rise to the claim. These limits don't apply to your obligation to pay fees, to your obligations under section 13(a), or to liability that the law doesn't allow to be limited.
13. Indemnity
(a) By you. You will defend us against any claim by a third party (including your Users, employees, contractors or a government agency) arising from (i) Customer Data, including a claim that you didn't have the right to give it to us, or (ii) your or your Users' use of the Service in violation of the law or of section 7, and you will pay the damages, costs and reasonable attorneys' fees finally awarded or agreed in settlement.
(b) By us. We will defend you against any claim by a third party that the Service, as we provide it, infringes that party's United States patent, copyright or trademark, or misappropriates its trade secret, and we will pay the damages finally awarded or agreed by us in settlement, subject to section 12. This doesn't cover claims arising from Customer Data, from AI assistants or other products you use with the Service, or from use that breaches these Terms. If the Service is or may become subject to such a claim, we may modify it, get the right for you to keep using it, or end your access to the affected part and refund any fees you prepaid for the rest of the current period.
(c) Process. The party asking to be defended must tell the other promptly, let it control the defense and settlement, and cooperate reasonably at its expense. No settlement may admit fault by, or impose obligations on, the defended party without its consent.
14. Governing law and venue
These Terms are governed by the laws of the state in which CompSlate's operator has its principal place of business, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Service will be brought only in the state or federal courts located in that state, and both parties consent to those courts' jurisdiction.
15. Changes to the Service and these Terms
We improve the Service over time and may change or remove features. We may update these Terms by posting a new version here and changing the date above. We'll email workspace admins at least 30 days before a material change takes effect, unless the change is required by law or needed to address a security issue. Continuing to use the Service after a change takes effect means you accept it; if you don't agree, stop using the Service and cancel before then.
16. General
- These Terms, including the DPA, and any separate Enterprise agreement are the entire agreement between us about the Service and replace any earlier understandings.
- Neither party may assign these Terms without the other's consent, except that either party may assign them to a successor in a merger, acquisition or sale of most of its business or assets, and we may assign them to a company we form to run CompSlate.
- Neither party is responsible for delays or failures caused by events beyond its reasonable control, other than your obligation to pay fees.
- We send notices to your workspace admins' email addresses. You send notices to legal@compslate.com. You agree to receive notices electronically.
- If any part of these Terms is found unenforceable, the rest stays in effect. Not enforcing a right isn't a waiver of it.
- The parties are independent contractors, and these Terms create no third-party beneficiaries.
- You may not use the Service in violation of US export control or sanctions laws, or from a country or by a person subject to US sanctions.
17. Contact
Legal and privacy questions: legal@compslate.com. Everything else: support@compslate.com.